Warranty Policy

We understand that warranty coverage is important to our customers, and that's why we uphold and adhere to the warranty policies of all manufacturers for their respective products sold on our website. This means that when you purchase a product from us, you can rest assured that it is backed by the manufacturer's warranty policy. 

All our products, except for AmeriBRAKES parts, are covered by a limited life-time replacement warranty from the manufacturer. AmeriBRAKES products are covered by a 2-year limited replacement warranty from the manufacturer. The manufacturer's warranty policy is what will be referred to in order to determine the eligibility and conditions of the issue/defect, time or mileage coverage, and other factors. We are confident in the quality and durability of the products we offer, and we stand behind the manufacturer's warranty policies. It's important to note that the warranty is a replacement warranty only.

Our manufacturer warranty encompasses all factory defects not arising from typical wear and tear, and excludes damages due to negligence, insufficient maintenance, accidents, racing, incorrect installation or servicing. Our warranty excludes zinc plating, rust, pitting, and cosmetic damages.

Labor & Additional Costs Exclusion
Under no circumstances will Parts Pioneer cover, reimburse, or be held responsible for any labor charges, mechanic fees, or associated costs related to the installation, removal, or replacement of parts. This applies regardless of the situation, including but not limited to:

  • Incorrect parts supplied

  • Parts that do not fit your vehicle

  • Defective or warranty-covered parts

Our warranty and return policies strictly apply to the cost of the part(s) themselves. No coverage will extend to labor, installation, towing, diagnostic, rental, or any other incidental or consequential expenses.

Installation Requirement
All parts must be installed by a licensed, certified professional mechanic. Parts Pioneer is not responsible for damages, injuries, or product failures caused by improper installation, self-installation, or installation by an unqualified individual or facility. Any claim for warranty or return may require proof of professional installation.


We do not offer any additional warranty coverage beyond the manufacturers' warranty policy, as we believe that the manufacturer's warranty policy provides sufficient coverage for our customers. However, we are always here to assist you in case you need help with the warranty claim process or have any questions about the warranty coverage.

Get in touch!

You can use the Live Chat feature at the bottom right corner of this page to get in touch with us.

support@partspioneer.ca

+1 (844) 844-4496

Parts Pioneer Inc.
18 King Street East, Suite 1400
Toronto, ON
M5C 1C4